Our Response to COVID-19

Personal Touch Without the Touch

We take our customers' and employees' safety very seriously.  We have added additional cleaning and maintenance for door handles, counter tops, tablets, service drop boxes, and keys, as well as every vehicle between test drives and vehicles being serviced.  We have hand sanitizers, wipes, and aerosols readily available, and have a no handshake/touch policy in place.  We are practicing the recommended social distancing of 6' in our one-on-one meetings.

As an added precaution at our Missouri stores, we are making every attempt to limit our floor traffic to two guests on our sales floor at a time.   Please call, text, or email first for an appointment.

We also have the ability to pick up and deliver New, Used, or vehicles to be serviced at most locations within 15 miles, upon request.  

We're in this together.

Here are some other tips to help keep us all safe, and aid in peace of mind:

1. You can shop, build, order, and set up the purchase of the vehicle of your dreams entirely on our website without ever coming in.

2. In the shopping process, you can reach out via email, text, or phone and we will send you virtual walk arounds as well as test drives for the vehicles you are interested in, all in the comfort of your own home.

3. If you're like most of us, and you're still a touch-feel-drive kind of person- we are offering private appointments that can be outside or inside.  We can address any concerns you have before you step foot on our lot to make sure we accommodate your safety concerns.  

4. If your vehicle needs Service,  we offer a personless check-in.  We will be monitoring our Key Drop on an hourly basis during business hours.  No need to interact with a face-to-face meeting.

5. We still offer Service walkarounds with you present if you choose with tablets for check-ins that can be done within eye shot, but from a distance.  We can also do a virtual walkaround for Service and send you the video.

We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations.

Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. We will also continue to offer vehicle pick-up and delivery services.

No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.

Together, we can maintain a healthy environment and combat the spread of COVID-19.

On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.

Hours

  • Monday09:00AM - 06:00PM
  • Tuesday09:00AM - 06:00PM
  • Wednesday09:00AM - 06:00PM
  • Thursday09:00AM - 06:00PM
  • Friday09:00AM - 06:00PM
  • SaturdayClosed
  • SundayClosed

How can we help?

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Parts Department

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  1. Auffenberg Motor Co of Mexico

    202 W Liberty
    Mexico, MO 65265-2724

    • Sales: 5734814070
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Get in Touch

  • Contact our Sales Department at: 5734814070
  • Monday09:00AM - 06:00PM
  • Tuesday09:00AM - 06:00PM
  • Wednesday09:00AM - 06:00PM
  • Thursday09:00AM - 06:00PM
  • Friday09:00AM - 06:00PM
  • SaturdayClosed
  • SundayClosed